David Zumsteg
Newhall, CA 91321
dzumsteg@yahoo.com
Director of Operations/Account Manager
DL Music
March 2004 - Present • Los Angeles, CA
-
Lead the sales/marketing, customer service, and technical operations of a music publishing company.
-
Created a “customer-centric” approach in how we deliver our product to improve customer satisfaction.
-
Work closely with clients to determine their needs and implement a plan to provide appropriate solutions based on budget and time frame.
-
Maintain close contact with clients to ensure their satisfaction and look for new ways to enhance their experience working with the company.
-
As Project Manager, oversaw the design and implementation of new process to improve the speed of processing incoming inventory by 75%, improving client and vendor satisfaction.
-
Create and publish company sales and marketing literature, logos, and website content and manage artist relations, including contracts and performance payments.
-
Handle and address employee conflicts and issues, hire new employees, and supervise, train, evaluate, and discipline current employees.
-
Oversee the analysis income tracking, both front-end and royalty based to ensure we receive proper payments.
Music Composition/Recording - Digital Photography
442 Studios
June 2002 - Present • Los Angeles, CA
-
Compose music and sound design for television, commercials, film, radio and theater.
-
Have had placements on on NBC, CBS, Bravo, Fox, Discovery, on "American Idol", "Catfish", "Undercover Boss", “Access Hollywood”, and “Trading Spaces”.
-
Provide digital photography and photo-artist services, including scheduling clients and locations, doing photo shoots, and providing post digital effects.
-
Provide audio production facilities with digital recording, mastering and mixing, and cassette to CD/digital transfer and audio sweetening.
Senior Writer/Communications Specialist
First USA
June 1999 - May 2002 • Wilmington, DE
-
Managed the main department Intranet website and the content and design for seven satellite Intranet sites across the country.
-
Successfully trained and launched 7 remote websites under budget and ahead of schedule.
-
Served as editor and writer of weekly online publication, and main writer for ghost communications from senior management and departmental marketing materials.
-
Directed a staff of eight writers, assigned and edited stories, managed deadlines, and assisted with Quark layout for final printing for bi-monthly printed color publication.
-
Developed and implemented Marketing Plans for communications efforts as directed by Senior Management to include memos to all employees, department website content, and writing of policy changes.
Education and Experience
University Of Delaware
-
BA - Political Science with emphasis in English Journalism from University of Delaware.
-
Radio Journalism Instructor and News Director for College level class at University of Delaware.
-
Proficient in MS Word, Excel, Access, PowerPoint, Pro Tools, Video and Audio editing, and Adobe PhotoShop.